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Patreon Helpdesk
Hey Patrons! The general consensus on the work server is that we all agree an IJ-based help area for Patreon-specific codes and layouts would be beneficial to all of us. As I've mentioned a few times in the past, Patreon's notifications are elusive at best, and I miss a lot of comments and emails due to notification emails going to the wrong folders (and sometimes not being sent at all.)
If you are a current or a past patron, and you need help with a Patreon code/layout you're using, please leave me a screened comment and I'll check it out for you as soon as I can! Please follow the below format:
SUBJECT: Code/Layout Name - DW or IJ - Month Year
MESSAGE: The issue you're having and a link to your copy of the code/layout (not the Patreon link.)
If you think a screenshot or the question itself will suffice that's fine! If I need more, I'll let you know. If you're not sure, err on the side of caution and provide a link. Small things like "How do I make the background tile instead?" or "Can I change the background on the entries to a gradient?" or "Where should the sidebar image go?" are good examples of questions that don't need links.
Stipulations:
Re-read your install instructions before asking! If I let you know I need to see the actual coding to help you, you must provide it or I won't look into the issue. It takes me way more time to take shots in the dark than to just look at the code to resolve the issue.
You can see an example comment here. All comments WILL be re-screened for your privacy after I've answered you. Don't be shy if it's been longer than a week since you've commented; it's totally fine to give me a nudge.
If you are a current or a past patron, and you need help with a Patreon code/layout you're using, please leave me a screened comment and I'll check it out for you as soon as I can! Please follow the below format:
SUBJECT: Code/Layout Name - DW or IJ - Month Year
MESSAGE: The issue you're having and a link to your copy of the code/layout (not the Patreon link.)
If you think a screenshot or the question itself will suffice that's fine! If I need more, I'll let you know. If you're not sure, err on the side of caution and provide a link. Small things like "How do I make the background tile instead?" or "Can I change the background on the entries to a gradient?" or "Where should the sidebar image go?" are good examples of questions that don't need links.
Stipulations:
Re-read your install instructions before asking! If I let you know I need to see the actual coding to help you, you must provide it or I won't look into the issue. It takes me way more time to take shots in the dark than to just look at the code to resolve the issue.
- Layouts: Direct link to the account so that I can see the CSS in conjunction with the HTML
- Codes: Link to the code in any form (entry, Pastebin, etc.) or emailed as a
.txtfile to my gmail attessisabiiitch.
You can see an example comment here. All comments WILL be re-screened for your privacy after I've answered you. Don't be shy if it's been longer than a week since you've commented; it's totally fine to give me a nudge.
